Privacy Policy

01Who we are

SketchMind (“SketchMind”, “we”, “us”) operates the AI whiteboard available at sketchmind.app and app.sketchmind.app (the “Service”). This policy explains what personal data we collect when you use the Service or visit our website, why we collect it, and the choices you have.

For anything privacy-related, reach us at info@sketchmind.app.

02What we collect

• Account information. Your name, email address and profile picture — either entered directly or received from Google, Microsoft or Apple when you sign in with one of those accounts.
• Your content. The boards you create and everything on them: drawings, shapes, text, sticky notes, frames, comments and images you upload.
• Usage data. Which features you use and how often — including a monthly count of your AI feature usage, which we need to apply the limits of your plan.
• Billing data. Your subscription tier and billing status. Card details are handled by our payment provider and never touch our servers.
• Technical data. Browser type, device information, IP address and log data — the basics needed to keep the Service secure and working.

We deliberately collect no more than this. No tracking across other websites, no data brokers, no ad profiles.

03How we use it

• To run the Service — store your boards, sync them in real time, and show your collaborators what you share with them.
• To power AI features — when you use AI Explainer or handwriting-to-text, the content you submit is processed to generate your result (see section 5).
• To manage your plan — meter AI usage against your monthly quota and handle subscriptions.
• To support you — answer your messages and fix problems.
• To improve the product — understand which features are used so we build the right things.
• To keep things safe — detect abuse, prevent fraud and protect accounts.

We do not sell your personal data, and we do not use your boards for advertising.

04Signing in with Google & others

You can create an account with your email address or sign in with Google, Microsoft or Apple. With a third-party sign-in we receive only your basic profile: name, email address and profile picture. We never see your password for those accounts.

05AI features

SketchMind's AI features (such as AI Explainer and handwriting-to-text) work by sending the content you submit — a prompt, or the handwriting on your board — to the AI model providers of our platform, solely to generate your result. That content is processed for you, not collected to build profiles about you.

We count how often you use AI features each month to apply your plan's limits. We do not use your boards or prompts to train our own models.

06When data is shared

Your boards are private by default. Data leaves our systems in only a few situations:

• When you share. If you invite collaborators, publish a board or send someone a share link, the people you choose can see that board.
• Service providers. We run on trusted infrastructure and service partners: Base44 (the platform that hosts the Service and its data), its underlying cloud and AI providers, our sign-in providers (Google, Microsoft, Apple) and — once payments launch — Stripe for billing. Each processes data only to provide their service to us.
• Legal reasons. If the law genuinely requires it, or to protect the rights and safety of SketchMind and its users.
• Business transfer. If SketchMind is ever acquired or merged, your data moves with the Service under the same protections — and we'll tell you first.

07Cookies

The app uses essential cookies to keep you signed in and keep the Service secure. Our website uses privacy-friendly analytics to understand visits in aggregate. We don't use advertising cookies or cross-site trackers.

08Retention & deletion

We keep your data for as long as your account exists. Delete a board and it's removed from your workspace; delete your account (or ask us to) and we delete your personal data and content within 30 days, except for the minimum we must keep for legal, billing or security reasons.

To delete your account, email info@sketchmind.app from the address on the account.

09Your rights

Depending on where you live (for example under the EU/UK GDPR or the California CCPA), you have the right to:

• Access the personal data we hold about you, and receive a copy.
• Correct data that's wrong, or complete data that's incomplete.
• Delete your data (“right to be forgotten”).
• Export your data in a portable format.
• Object to or restrict certain processing.

Exercise any of these by emailing info@sketchmind.app — we respond to every request, wherever you live. You may also have the right to complain to your local data protection authority.

10Security

All traffic to SketchMind is encrypted in transit (HTTPS/TLS), data is stored on secured cloud infrastructure, and access to production data is limited to the people who need it to run the Service. No internet service can promise perfect security, but we treat your boards the way we'd want ours treated.

11Children

SketchMind is not directed at children under 13 (or the higher minimum age of your country), and we don't knowingly collect their data. If you believe a child has created an account, contact us and we'll delete it.

12Changes to this policy

When we change this policy, we update the date at the top of this page. For meaningful changes we'll tell you more prominently — in the app or by email. Your continued use of the Service after a change means you accept the updated policy.

13Contact

Questions about this policy or your data? Email info@sketchmind.app or use the contact page — a real person reads every message, usually within a day.